Shipping Policy
Effective date: August 16, 2026 This openairseat edition follows outdoor equipment from specification review through customer care.
This store ships only to addresses in the United States. Free shipping applies with no minimum purchase required. This provision is placed in the context of seating or accessory selection for travel, events, and outdoor use.
Portable comfort view: Late, lost, or affected packages
If a package is materially delayed, we will provide the choice required by law, which may include agreeing to the delay or cancelling for a full refund. Contact us about loss, damage, a delivered scan with no package, incorrect items, or missing contents. The customer will not be charged return shipping to resolve those problems. An outdoor-comfort order is best documented through its listing, checkout confirmation, tracking record, and any later service message.
Portable comfort view: Cancellation and return route
Cancellation can be requested before shipment. After carrier handoff, use the Refund Policy, including its 30-day return window, exchange option, and free prepaid return label for an approved return. For portable outdoor equipment, compare this requirement with the live dimensions, features, and compatibility shown for the item.
Portable comfort view: Tracking availability
A tracking number is provided when the order ships. The first carrier scan may take time to display. Contact us if tracking remains unchanged for several business days. The current product page remains the source for model-specific details while this policy governs the related store process. It supplies the store-specific context for this delivery sequence provision.
Portable comfort view: Estimated delivery movement
Estimated carrier transit is 4–8 business days after handoff. Combining the normal processing and transit ranges gives an estimated 5–11 business days from the start of processing, although weather, address, carrier, volume, and service disruptions can extend the timing. This provision is placed in the context of seating or accessory selection for travel, events, and outdoor use.
Portable comfort view: Address changes and split delivery
Review the address before placing the order and contact us immediately about a correction. A change is not guaranteed after processing begins. Items may travel in separate parcels, and each available shipment receives tracking. An outdoor-comfort order is best documented through its listing, checkout confirmation, tracking record, and any later service message.
Portable comfort view: Outdoor seating fulfillment guide — Delivery sequence
The page follows portable seating and accessory review through checkout, carrier delivery, and customer care. It separates order processing from carrier transit and explains tracking, address issues, delays, cancellation, and the return route. This page applies specifically to openairseat and its selection of portable rocking chairs, stadium seats, stationary outdoor chairs, folding tables, shade equipment, carry accessories, and seating bundles. For portable outdoor equipment, compare this requirement with the live dimensions, features, and compatibility shown for the item. It supplies the store-specific context for this delivery sequence provision.
Portable comfort view: Processing schedule
Normal processing takes 1–3 business days for payment review, picking, packing, and handoff preparation. An order received after 5:00 PM America/Los_Angeles, on a weekend, or on an applicable holiday begins on the next business day. Processing time and transit time are not the same. The current product page remains the source for model-specific details while this policy governs the related store process.
Merchant contact information
openairseat
Email: Support@openairseat.shop
Phone: 843-708-1369
Physical address: 2020 Highway 6, Gaston, South Carolina, 29053, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).